Hannah Drury, 26-year-old single mother and owner of Caremark Sutton has been crowned ‘Franchisee of the Year’ at the 2017 National Startups Awards. This award, given to the most successful and forward thinking of business owners, will be Hannah’s third nationally recognised business award win in less than six months, after having previously been named the British Franchise Association’s (bfa) Young Franchisee of the Year and overall Franchisee of the Year in June.

Hannah has operated Caremark Sutton since 2015 and, following a recent inspection, The Care Quality Commission have praised Hannah for her passion and commitment to quality, excellence and good business practice. She manages a team of over 50 employees, all of whom have been recruited locally, and her staff are incredibly proud of Hannah’s vast achievements.

Hannah is now also pursuing a Psychology degree from the Open University whilst raising her two young children. This list of impressive accolades all contributed to Hannah’s award win and Hannah says she’s proud of how far she has come in a few short years:

"It was incredible to win Franchisee of the year at the Startups Awards this year. To be recognised for the work I've done, alongside all the other incredible entrepreneurs was a true honour. It a wonderful evening and I was so inspired by everyone that I met at the event."

Ian Wallis, Editorial Director for recognised the importance of hard working individuals, like Hannah, and the impact they have on the British economy:

“Funded or not, big or smaller, London-based or not, there seems no end to the deep well of brilliantly innovative, determined, and passionate entrepreneurs in the UK. We’re in awe of what our finalists and entrants have achieved.”

Despite the cause for celebration, Hannah isn’t taking time to bask in her success, and her thoughts are firmly set on the future and all that 2018 has in store for her thriving business.

“Whilst it was great to take the time to celebrate my past successes, I continue to be very conscious on a daily basis of the ethos, values and message that are being delivered throughout the company. I love this company so much and will settle for nothing but the best in every respect. I notice everything and encourage everyone to strive for higher standards all the time, to ensure our clients are receiving the absolute best care and support.

“Equally important to me is the wellbeing of my staff, so I ensure I am very involved and in tune with all my staff, listening to any queries, concerns or complaints, making sure they are looked after and enabled to thrive in their working environment. There is so much heart and soul in our company and it's the passion from myself and everyone in the team that keeps it alive and so special. I believe the above is everything and is fundamental to our success.”

Image attached – A photo of Hannah with her award, stood with Robert Leigh (left) Joint Chief Executive Officer and founder of DeVono Cresa, and Oli Barrett MBE (right) Startups Britain co-founder.
If you would like more information, or you would like to speak with Hannah Drury directly, please contact Kelly Ayres on 07895 876745

Download as PDF| Report this press release


About Caremark

Caremark is the UK's largest privately owned care franchise with a turnover of £65m. We are a leading home care provider with over 100 offices in the UK and Ireland. We support over 6000 customers and employ more than 5400 carers who deliver on average, over 96,000 hours of care, every single week, across the UK.

Established in 2005, we are proud to be a wholly UK owned and operated home care franchise which has an established and successful UK based network. 43% of Caremark franchisees are female, which is almost double the national franchising average. It's a figure we are really proud of. Not only that, but a large proportion of our management team are women, including our Managing Director, Finance Director, National Operations Manager and National Training Manager.

The UK has an ageing population which is estimated to grow some 58% in the next 20 years. As the demand for more complex and highly professional levels of care increases, we continue to provide a quality service to those in need of help and support. There is also a developing awareness that care at home can benefit not only those individuals in need but the hospitals and other organisations that are also responsible for looking after them.