FOR IMMEDIATE RELEASE
As part of their ongoing drive to protect their clients and their clients’ customers from telecoms fraud, SmartIPX has added TNZI’s TollShield – a SaaS Toll Fraud Mitigation Platform – to its product suite offering.
Toll fraud is costing the global telecommunications industry billions every year and there’s only a few ways to stop it. Standard industry practice has been to block geographic regions if toll fraud is suspected, whereas TollShield’s patent pending technology intelligently monitors networks, detects suspicious traffic and enables rapid response to fraudulent calls.
Adding TollShield to its product suite means SmartIPX – a London Docklands-based company which manages critical communications traffic across Telco, Private and Public Interconnects for Digital Service Providers, MVNO & SaaS organisations – is able to provide additional layers of protection for its clients and their customers.
SmartIPX’s shared services model is designed to leverage its investments with strategic partners. The addition of the TollShield fraud mitigation platform to the SmartIPX product suite is a progressive and exciting opportunity to deliver significant value added benefits for voice termination.
According to Paul Tindley, CEO of SmartIPX, TollShield real-time fraud protection is a major advance which will successfully:
deliver the most comprehensive fraud management service in terms of systems & support
add signalling, to existing rating, volume and count profile monitoring
assist with route, switch & alert escalation management
improve on SmartIPX’s existing 24*7 NOC market leading response times
support the company’s consistent sub 15-minute incident response times
“Wholesale transit is always about enabling routing rather than stopping people making calls! Fraud management as a service is about enabling central network teams to confidently rely upon their partners to exercise controls that their enterprise, corporate and SMB customers can rely upon,” said Mr Tindley.
“VoIP fraud is a lose-lose scenario, it costs margin and damages customer relationships. With TollShield, SmartIPX is able to end the era of wholesale abdication and deliver a simple, effective and reliable wholesale SIP trunking and termination option,” he added.
SmartIPX expects TollShield to be fully integrated into its existing customer accounts in Q2 2016 and to be a key service differentiator for all new managed services customers from July 2016.
Spotlight on TollShield
TollShield has an industry-leading SaaS design, enabling CSPs to quickly deploy, centrally manage and rapidly scale fraud protection. The TollShield platform can be deployed over multiple networks and will automatically detect real-time toll fraud across billions of calls.
The game-changing technology can identify and block toll fraud with surgical precision, isolating a breach in security down to the IP address of the customer whose phone system has been hacked.
NOTES FOR EDITORS:
There is a voice fraud infographic on the SmartIPX website which may be used to illustrate this story:
SmartIPX manages critical communications traffic across Telco, Private and Public Interconnects for Digital Service Providers, MVNO & SaaS organisations. Our shared services model aligns our people and expertise, with agile, best in class infrastructure solutions, to reduce our customers’ capex and opex costs.
Since 2012, SmartIPX managed service customers (MVNO & Service Provider) have been benefiting from retail quality termination options in EU, US and Oceania regional PoPs managed by TNZI.
The investment by TNZI’s parent company MNF Group in expanding their global voice network has already enabled SmartIPX to grow route volumes for Retail, Contact Centre, Broadcast and Conferencing customers aligned to our Cataleya Voice Platform as a Service.
SmartIPX score highly on route quality and management with customers, with operational responsiveness regularly commented upon. This is valued by SmartIPX customers who can see that they benefit from our proactive commercial, technical and service assurance partner engagement.
SmartIPX publishes a quarterly Hot Fraud Topics report which may be accessed on their web site.
Contact: Paul Tindley on 020 7001 6700 firstname.lastname@example.org
Media contact: Stewart Boutcher of 650hours on 07801 511 744 email@example.com
TNZI is a global voice business servicing international carriage service providers, regional telecommunications networks and multi-national enterprise.
TNZI operates a global voice business with more than 200 customer and vendor relationships worldwide. Our extensive direct and partnership connection agreements provide world-class routing options, with a range of international voice services that suit various markets and customer needs.
Formerly the international services division of Spark New Zealand, TNZI joined the MNF Group in 2015. The MNF Group operates multiple brands in the Australia-New Zealand market, providing voice communications and value-added services. The Group is publicly listed (ASX: MNF) and currently ranks among Asia's best companies 'under a billion' (Forbes 2014, 2015).
TollShield uses patent pending technology to intelligently monitor your network, detect suspicious traffic and enable rapid response to fraudulent calls. It gives you the time and information you need, just when you need it. So you can stop fraudulent activity within minutes.
By immediately reducing the hidden cost of toll fraud, TollShield creates savings that flow directly to your bottom line. So you can directly enhance the profitability of your network operations.
TollShield has an industry-leading SaaS design, enabling CSPs to quickly deploy, centrally manage and rapidly scale fraud protection. TollShield is an innovative and proven SaaS fraud mitigation platform, rigorously tested to meet the needs of international CSPs and their customers.