Retaining staff and clients the key to success, says leading hair stylist
Rudhair - the leading creative hairdressing and styling service based in Sawbridgeworth, Hertfordshire - has opened up on the secrets of its success over the past two years.
Since launching in April 2016, Rudhair has quickly developed an enviable reputation as the go-to boutique hair stylist in the Hertfordshire and West Essex area. Combining a relaxed and friendly salon with the expert knowledge and unrivalled experience of its stylists and colourists, Rudhair has very rapidly gained elite status in its local market.
Competitors which are wondering how Rudhair have done it might be interested to know that the company says that local recommendations have been crucial to its 250 per cent growth. The client retention rate - which is calculated as being at 70 per cent - has also been highlighted as being hugely important.
Staff retention has been picked out by Rudhair as another critical element. In a time period of just over two years, the Rudhair team has grown to eight after originally being just two. Rudhair has also committed itself to reinvesting in equipment at its salon as the business as developed.
Stephen Ruddock, Director of Rudhair Ltd, said: "The growth of Rudhair in such a small time frame has even exceeded our expectations. Looking at the data which we have collated, it is clear that a policy of loyalty has been very important to our development. That goes for engendering customer loyalty by ensuring we deliver a fantastic service every time, and for loyalty to our staff. We ensure that each Rudhair team member has all the training and support they need, as well as opportunities for career progression. We are excited to see what the future holds for Rudhair."
ENDS
Notes to editors:
To find out more about the creative hairdressing and styling services at Rudhair contact Stephen Ruddock on 01279721464 or email info@rudhair.co.uk
You can also visit http://rudhair.co.uk/