Payments Systems Regulator Gets Partial Support From The Industry. But It’s Advice The Consumer Needs
Payments Systems Regulator Gets Partial Support From The Industry. But It’s Advice The Consumer Needs
In response to the Payments Systems Regulator’s request this morning to force the Banks to be more open on payment fraud cases, Trusek, one of the leading software payment platforms, welcomes his focus, but emphasises that it is advice to avoid payment fraud that the consumer needs as we enter the Christmas break.
Steve Hatton at Trusek comments, ‘However robust payment systems are we will never stop fraudsters trying to break the process for their own gain. Consumers need to be diligent themselves, which is why we are today issuing our Five Point Plan to help them minimise the risk of being caught out by a fraudsters.’
Trusek’s Five Point Plan encourages consumers to:
1. Never disclose security details, such as PIN, password, and online account log in
2. Never assume a communication, phone call, email, text, letter is genuine, whether from Bank, Solicitor, Estate Agent, Supplier or anyone else you have financial dealings with. Contact them by a means you have contacted them in the past, not as requested in the new communication, to verify.
3. Don’t believe the Caller ID on your phone. Technology makes it easy to fake these.
4. Never click on a link in email. Don’t open attachments from people you don’t know or look suspicious
5. Don’t use the same password for multiple accounts.
‘By following these simple rules, consumers also put themselves in a far better position with the banks when a claim is sought’, Steve Hatton adds.
Notes to Editors:
Contact: steven.hatton@trusek.com