Payments Systems Regulator Gets Partial Support From The Industry. But It’s Advice The Consumer Needs

In response to the Payments Systems Regulator’s request this morning to force the Banks to be more open on payment fraud cases, Trusek, one of the leading software payment platforms, welcomes his focus, but emphasises that it is advice to avoid payment fraud that the consumer needs as we enter the Christmas break.

Steve Hatton at Trusek comments, ‘However robust payment systems are we will never stop fraudsters trying to break the process for their own gain. Consumers need to be diligent themselves, which is why we are today issuing our Five Point Plan to help them minimise the risk of being caught out by a fraudsters.’

Trusek’s Five Point Plan encourages consumers to:

1. Never disclose security details, such as PIN, password, and online account log in

2. Never assume a communication, phone call, email, text, letter is genuine, whether from Bank, Solicitor, Estate Agent, Supplier or anyone else you have financial dealings with. Contact them by a means you have contacted them in the past, not as requested in the new communication, to verify.

3. Don’t believe the Caller ID on your phone. Technology makes it easy to fake these.

4. Never click on a link in email. Don’t open attachments from people you don’t know or look suspicious

5. Don’t use the same password for multiple accounts.

‘By following these simple rules, consumers also put themselves in a far better position with the banks when a claim is sought’, Steve Hatton adds.

Notes to Editors:


Download as PDF| Report this press release


We are a 10 strong UK-based team of engineers and technology specialists with a 12 year track record of developing and delivering software and technology to the Fintech and Payments sectors. We have worked with some of the most exciting start-ups to deliver new kinds of challenger financial technology.
We deliver a flexible, collaborative approach which creates the right technology solution to support financial business via a flexible, modular SaaS-enabled application platform. It gives you access to a proven suite of modern banking and financial services technology at a fraction of the cost, and in a fraction of the time it takes to create an in-house solution.
Trusek modular software and platform infrastructure is used by marketplaces, lenders, banks, bank-tech providers, e-money companies, remitters/forex brokers, charities and communities – it can provide a major boost for any organisation that needs to accept, manage and send value. It enables them to scale up from today’s needs with a rich functionality that supports:
Payments Received – from multiple inbound sources
Payments Management – multiple currency; reconciliation and reporting; interfaces, card to card transfer
Payments Out – payroll; foreign exchange settlement; bank transfer capability
Third-party integrations – acquirers, processors, compliance
This allows customers to create and manage propositions that accept and make payments including:
e-Wallets and current, deposit, credit accounts
Full loan facility including managing multiple products and lending sources
International value transfer
Payroll management
Funds disbursal
Prepaid and other cards and vouchers