JournoLink uses cookies JournoLink requires cookies to function. You can read more in our Privacy Policy


New Ofgem marketing database following CMA report may lead to consumers being bombarded with mail shots.

03 August 2016 10:38


- Ofgem tasked with implementing the CMA's findings that energy consumers are getting a bad deal
- Price cap for pre-pay customers to be introduced in April 2017, saving an average of £75 per year
- During 2017, those on default tariffs opted into a marketing database, enabling other suppliers to contact them by post

Onedox, the energy and household bills comparison calculator, welcomes Ofgem's plans to promptly address the failings of the energy market, identified by the recent Competitions and Markets Authority investigation.

However, it has serious reservations that the introduction of a marketing database accessible by other suppliers, will lead to consumers being bombarded with mail shots from suppliers, which may add to the confusion. The promotion of energy price comparison services is seen as a much better way of enabling customers to see the best deal available to them.

David Sheridan, founder of Onedox, commented, 'Getting the best deal for consumers is at the heart of Onedox and to do so, consumers need to have a clear picture of the overall market so they know who to switch to and when. Comparison web sites and the Onedox tariff monitoring service help them to do that, and we see this as far more attractive than distributing consumers' energy data to competing suppliers, with the inevitable result that they will be bombarded with mail shots and offers. In reality, this may add to the confusion and we encourage Ofgem to consider carefully how this system will achieve the objective of making consumers more informed and engaged.'

Download as PDF | Report this press release

Press Contacts

David Sheridan

Co-Founder & Commercial Director

Tel: 07540 572123


About Onedox

Looking after your household bills is a pain. They cost you a lot more time and money than they should.

Onedox securely and automatically collects your bills and works for you to ensure you never waste time or money on them again.

Onedox is a free, secure service that enables you to take control of your household bills.

It provides you with a clear, single view of your important household account and bill information across gas, electricity, TV, Internet, landline, mobile, MOT and road tax.

It enables you to ensure your household accounts are in good health and that you are always getting value for money.

View JournoLink Profile


Share to Facebook Share to Twitter Share to LinkedIn


For more information on JournoLink and how to receive more content like this, please visit