A local home care company which provides care to families in Brentwood and Basildon has been given a rating of good. Ade and Ola Fenuyi, owners of Caremark Brentwood and Basildon were delighted with the results following their first ever inspection by the Care Quality Commission (CQC).

Inspectors rated Caremark Good in in all five key areas – safety, effectiveness, caring, responsiveness and leadership.

Their report said: “People told us they felt safe. One person said, "I feel content and safe; when you are not used to having carers come into your home it takes a while to get used to it but they have put me at my ease." People told us that staff were kind and caring, knew people well and treated them with dignity and respect. People were listened to and consulted about how they wanted their care and support delivered and independence was respected and promoted.”

Caremark specialises in quality domiciliary care for their clients, putting emphasis on high quality training for carers and staff.

The Inspector also noted that: “People were protected from the risks of abuse. Staff had received safeguarding training and knew what to do if they suspected one of the people they supported was being abused or was at risk of harm. Staff receive a comprehensive induction and ongoing training to equip them with the knowledge and skills to care and support people effectively. Supervision and spot checks were regularly carried out to monitor and assess staff competency.”


Image attached: two carers from Caremark Brentwood and Basildon
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About Caremark

Caremark is the UK's largest privately owned care franchise with a turnover of £65m. We are a leading home care provider with over 100 offices in the UK and Ireland. We support over 6000 customers and employ more than 5400 carers who deliver on average, over 96,000 hours of care, every single week, across the UK.

Established in 2005, we are proud to be a wholly UK owned and operated home care franchise which has an established and successful UK based network. 43% of Caremark franchisees are female, which is almost double the national franchising average. It's a figure we are really proud of. Not only that, but a large proportion of our management team are women, including our Managing Director, Finance Director, National Operations Manager and National Training Manager.

The UK has an ageing population which is estimated to grow some 58% in the next 20 years. As the demand for more complex and highly professional levels of care increases, we continue to provide a quality service to those in need of help and support. There is also a developing awareness that care at home can benefit not only those individuals in need but the hospitals and other organisations that are also responsible for looking after them.