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This innovative and collaborative partnership has created a unique solution allowing Global Processing Services (GPS) clients to offer personalised card designs agnostic of card manufacturer. Using the latest technology and with the focus on the end cardholder in mind this collaboration has created a step change which will revolutionise card usage and engagement. Personalisation is now an expected option: a recent survey found that 80 per cent of consumers would choose to upload an image to their card where possible.
The light integration makes our solution effective across a wide range of sectors from retail to loyalty programmes. It also reduces commitment and risk, which have been endemic among traditional methods of card operation and personalisation. The prolific use of mobile phones, as demonstrated by the ‘selfie generation’ means that this integration arrives at the optimum time, operational and financial efficiency can now keep pace with consumer demands.
GPS is the market leading processor among both established emerging payments companies and the most innovative Fintech businesses; a PCI-DSS Level 1 Service Provider accredited globally by Visa and Mastercard, GPS offers global solutions with access to banking schemes such as BACS and SEPA. A distinguishing feature of the GPS platform is its flexibility; the GPS solution facilitates multi-level parameter based configuration allowing control over practically every aspect of a prepaid, debit or credit scheme, enabling our clients to develop tailored, innovative, differentiated programs which meet all compliance requirements.
Pannovate’s unique technology enables total customisation of the card design and production process - from the largest batches down to individual cards. Retailers can design their own cards, and can even offer fully personalised cards to customers using the super-intuitive design portal. Such sophisticated functionality- and choice has been thus far beyond the scope of the card sector but now: this partnership opens up the possibilities for personalised cards.
Suresh Vaghjiani, Managing Director (EMEA) GPS, said ‘We continue to provide our customers with unparalleled services. We wanted to provide our customers with the ultimate in speed (to market), flexibility and sophistication but without the cost. We looked at several partners but most could only give our customers very limited choice. But with Pannovate, we have both back-end flexibility and a customer front-end which is only limited by the customer’s imagination. We haven’t seen any other technology that provides so many features but in an intuitive and user-friendly manner’.
Pavle Ljujic, CEO, Pannovate, said ‘We are very pleased to be working with GPS, a market leader in payments processing. By combing GPS expertise in leveraging bespoke prepaid products across a number of sectors, with Pannovate’s vision for a user-friendly, flexible and platform- neutral solution, we can define exciting new opportunities for the digitally led transformation of prepaid cards. As both GPS and Pannovate develop, manage and support all of their technology in-house, we never have to say no to our customers.”
Sales & Marketing Manager
Global Processing Services (GPS) was founded in 2007 by the owners of Flex-e-Vouchers Limited (FEV). FEV was one of the pioneers of prepaid Programme management in the UK, having launched their first open-loop prepaid product in 2005. This was the first open-loop prepaid mall gift card in Europe and was the first prepaid card scheme of any kind for both the processor, Nomad Software, (now FIS in the UK) and the issuing bank, Newcastle Building Society (now Wirecard Solutions in the UK).
The founders of FEV decided to launch a second business, GPS. This decision arose principally from the limitations and weaknesses that FEV had experienced in using the Nomad Software processing platform to manage a prepaid business that was issuing in excess of 1 million cards per annum. FEV had branched into other areas of prepaid such as payroll and sub-prime banking solutions, and believed strongly that the processing platform was constraining growth for the programme management business, both in terms of its flexibility and general platform robustness. Using the experience gained from owning and operating one of the UK’s successful prepaid pioneers, GPS set about the task of building a processing platform from the ground up, focused solely on the particular needs of the prepaid business segment.
GPS built and accredited its processing platform between 2007 and 2009. The platform was initially MasterCard only (specifically Maestro) with products being added over the course of the following 2 years, i.e. MasterCard, Visa, contactless, virtual, etc. Recent additions include Visa credit certification, Visa payWave, fraud monitoring, real time data feeds, MasterCard RePower and multi-currency functionality. In 2009, FEV migrated its prepaid portfolio from FIS to GPS. From 2010 onwards, GPS began to market its processing platform to third party programme managers through Europe; and in 2013 the decision was made to break into the US market that began with rebranding the company and having the official launch in early 2014 at the APEX conference in Las Vegas.
At the core of the GPS transaction processing platform is an industry-leading, flexible and robust payment-processing application. Within the primary centre all key servers operate with hot backups making it highly resilient. We also operate a second disaster recovery datacentre which runs on an Active/Active basis with the primary datacentre so that in the event of a catastrophic failure of the primary centre (fire, flood, etc.), the secondary centre would automatically take over all processing.
The platform is virtualised and fully scalable with capacity being effectively unlimited. At the current time the platform runs at approximately 20% of capacity with the existing hardware configuration. By using an open architecture and the Cloud, the core application can support seamless integration with other GPS modules and third-party systems, giving clients real-time access to a range of channels and interfaces. This approach also facilitates the rapid deployment of technology and updates, whilst maintaining PCI DSS level-1 security standards.
The key distinguishing feature of the GPS platform is the configurability and flexibility that is passed to the programme manager. GPS recognises that prepaid programmes focussing on different sectors or demographic groups, or operated with multiple partners, will all have different needs. The flexibility to meet these needs is delivered via a hierarchy that provides for multi-level parameter-based configuration and control over all elements of the programme construct including: load sources; spend transaction types; value, velocity and volume limits; fees; transaction padding by MCC and for FX; and selective authorisation. This hierarchy and the multi-level control enable programmes for reporting and financial control to be organised efficiently. The platform delivers the flexibility needed for quickly and simply building or modifying programmes and products to meet business demands.
GPS’s programme managers are using one of the most robust processing platforms globally, which ensures their programmes are always online and functioning correctly. Since 2012 the platform has achieving 100% uptime for web services and authorisations. Ensuring our clients are able to stay competitive in the market place the development of the platform needs to stay current and we are currently working on MasterCard credit certification, Host Card Emulation, 3D Secure, Visa Fastpay and enhanced multi-currency.
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