There’s no doubt that 2017 was a great year for Caremark, with plenty of highlights; new franchisees, prestigious award wins and letters of thanks from the Heath Secretary to name but a few. But 2018 is already shaping up to be even more exciting with the announcement of three major appointments as the company cements its position as a leading brand in the UK.

Helen Thompson, Annetta Doyle and Tracy Tattam bring with them over 60 years’ combined experience in the care and franchise industries. As key members of Caremark’s head office and field-based support team, the trio are set to make a splash!

Thompson joins straight from a senior position within the British Franchise Association to take over the role of Operations Manager for the South. She says she’s delighted to be a part of the vision as Caremark continues its UK-wide expansion: “I’m thrilled to be part of this well-respected brand. These are exciting times and I’m looking forward to working with an excellent team and supporting them, and our franchisees, to develop Caremark’s quality service in local communities.”

With almost 20 years’ experience in the franchise industry, Annetta Doyle says she’s passionate with a capital P about Franchising! As Franchise Recruitment Manager, she’ll be sharing her wealth of knowledge and experience as she guides new, high-calibre professionals into the network.

And, as ever, it’s very real impact that her work will have on people’s lives that motivates Annetta: “I’m delighted to be working alongside such experienced and dedicated people who are so passionate about the care industry. I’m looking forward to introducing this superb opportunity to ambitious candidates and seeing the network continue to grow. Knowing that I’ll be part of the process of bringing high quality care into areas where there is little or none at present is the real reward for me.”

For the last 17 years, Tracy has progressed through various management and leadership roles, both in franchising and care itself. In her new role as part of the regional field team, she’ll be supporting franchisees to develop sustainable, quality-driven businesses.

“So far, my Caremark experience has been fantastic! I’m really looking forward to embedding myself into such a well-recognised and respected franchise and care organisation,” said Tracy.

As the largest, privately owned care franchise in the UK, Caremark continues to invest in its people, embrace advances in technology for the benefit of its stakeholders and set the standards for excellent care.

“We couldn’t be more pleased to have Helen, Annetta and Tracy on the team. As a business, our combined strength, knowledge and drive to succeed is at its peak. We’re dedicated to creating the mark of excellence; in care, in franchising and in each and every franchisee’s business,” says Managing Director, Anne O’Rourke. “We’re incredibly proud of all that we’ve achieved so far but the next few years are going to be ones for the record books,”

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About Caremark

Caremark is the UK's largest privately owned care franchise with a turnover of £65m. We are a leading home care provider with over 100 offices in the UK and Ireland. We support over 6000 customers and employ more than 5400 carers who deliver on average, over 96,000 hours of care, every single week, across the UK.

Established in 2005, we are proud to be a wholly UK owned and operated home care franchise which has an established and successful UK based network. 43% of Caremark franchisees are female, which is almost double the national franchising average. It's a figure we are really proud of. Not only that, but a large proportion of our management team are women, including our Managing Director, Finance Director, National Operations Manager and National Training Manager.

The UK has an ageing population which is estimated to grow some 58% in the next 20 years. As the demand for more complex and highly professional levels of care increases, we continue to provide a quality service to those in need of help and support. There is also a developing awareness that care at home can benefit not only those individuals in need but the hospitals and other organisations that are also responsible for looking after them.