Nicola Coppen, MD of Diligence, offers an insight into what made her set up the business and what project she has succeeded to gain. Then, there's the real reason why Diligence is difference - picked up by so many who have provided positive feedback - the 'Diligence Difference'.

A relaxed show, business insights and Nicola finds out she needs to stop saying 'you know'! Enjoy listening to an innovative business model for the Construction and Infrastructure industry.

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Nicola Coppen founded Diligence in April 2014, with the first contract being for the provision of Infrastructure Project Management for Thames Water – an early milestone for the company and in April 2016, she decided the time was right to begin expansion for the company into a larger consultancy. In October 2016, it was announced that she was a Finalist in The Great British Entrepreneur Awards, supported by NatWest.

Diligence is a people-led consultancy, providing proven Project Managers, incorporating the need to encourage local employment and develop Project Managers of the future. As a word synonymous with Nicola’s aptitude, given to her by those she worked with, ‘Diligence’ was the obvious company name and therefore we have to consider ‘diligence’ in all we do.

Nicola’s aspiration is to provide Project Management to the various Construction and Infrastructure projects in the southeast and London, employing more Project Managers to deliver the high profile projects in our pipeline. Diligence employees will be a mix of experienced people, supported by younger trainees and apprentices (as a business mentor to a local Academy, Nicola is well placed to find our future Project Managers). Their success will be rewarded when the business becomes an Employee Owned Business in the future.